Privacy Policy
Last updated 18 July 2026
What information we collect when you shop with MSE Lux, and how we use it.
Information we collect
When you place an order, create an account, or contact us, we collect the information you provide, such as your name, email address, phone number, shipping address, and order details.
How we use your information
We use your information to process and deliver orders, respond to inquiries, send order and shipping updates, and improve our products and service.
We do not sell your personal information to third parties.
Sharing with service providers
We share limited order information with our delivery courier, our payment processor (Paystack), and the service we use to send transactional emails (order confirmations and shipping updates). These providers only receive the information they need to complete their part of the transaction.
We never see or store your card details — payment is handled entirely by Paystack, and card numbers never reach our servers.
Cookies & tracking
We don't run analytics, advertising, or tracking cookies of our own. The only data collection beyond what's described above is the standard technical logging our hosting provider keeps to operate the site.
Data retention & access
We keep account information (name, email, phone), saved addresses, cart and wishlist contents, and order records for as long as needed to provide our service and meet reasonable business record-keeping needs. You can ask us to review, update, or delete your information at any time by contacting us.
Contact us
If you have questions about this policy or how your data is handled, reach out to us by email or Instagram and we will get back to you.